When does memo use and process personal data?
We know that it is very important to you that we handle your personal data carefully. Data protection is of paramount importance at memo, and we comply strictly with the statutory provisions of the Federal Data Protection Act and the Teleservices Data Protection Act when collecting, processing and using data. You can visit our website without leaving any personal data. However in some cases we do need you to provide us with data, such as:
when registering
when placing an order
when you are contacting us
when you are using your “personal area”
You data helps us to continuously enhance your purchasing experience with memoworld.com. We use the details in personal data for processing orders, for delivering goods, for checking creditworthiness and for processing payments, in order to prevent misuse of our Internet site and to inform you about orders, products, services and offers.
So that we can get in contact with you more quickly than by sending a letter, please give us your e-mail address. It goes without saying that we only use this for advertising purposes if you have specifically agreed.
What does memo do with your personal data?
On principle we do not forward your stored data to other companies for advertising purposes! We only ever use and process your address and order data for our own purposes.
First and foremost we store personal data for optimal order processing. If necessary we forward it to other companies for this purpose – for example to a supplier who will send the goods directly from their factory or to a service provider who addresses the catalogues that are sent by post. Data forwarded in this way may only be used by the recipient for carrying out their job. No other use of the information is allowed.
If there is good reason it may be necessary to exchange data with credit information companies or credit reference agencies for the purposes of checking creditworthiness. You can of course object to or revoke your agreement to the use of your data at any time. All creditworthiness checks take place in order to eliminate difficulties in payment transactions that may have a long-term effect on the retail price. So checking customer data for this purpose benefits you too.
Do you still have any questions?
Do you have any questions or suggestions on data protection with memo? Send us an e-mail at: datenschutz@memo.de.
memo protects your personal data through SSL encryption!
memo needs your personal data for various business procedures. For example, sensitive data has to be transmitted to our server while you are logging on to your customer account. To prevent this falling into the wrong hands we encrypt it with a 128-bit SSL procedure (secure-socket-layer procedure). This is currently the most up-to-date and most secure data transmission procedure on the Internet.
By using the SSL procedure, your data is made to look so different before it is transmitted to the memo server that a third party cannot reconstruct it. Furthermore, as part of this encryption procedure it is ensured that your data is sent only to the server that requests it. When your data arrives on the memo server it is then checked to ensure for completeness and integrity.
Cookies at www.memoworld.com
memo uses what are known as session cookies, that are immediately deleted when your browser is closed. Cookies enable you to make your shopping as pleasant as possible. No personal data is stored in our cookies.
What are cookies and what are they used for?
Cookies are small text files that are stored on the user’s computer when they visit an Internet site. Thanks to this data it is possible, for example, for you to have information displayed on the page that is specially geared to your interests. The convenience of being able to see in the shopping basket display on any page how many items you have in your basket and what your current spend is, is only possible with the use of cookies.
The following data is stored in our cookies:
- The name of our website
- The date of your visit
- A character string that identifies only you
This means that no personal data is stored in our cookies!
An instruction in our cookies ensures that it is deleted from your computer when the browser is closed.
Are cookies dangerous?
People keep spreading the rumour that cookies can be very dangerous for your computer.
However cookies can absolutely not carry out the following activities:
- Cookies cannot transmit a virus.
- Cookies cannot read any data on the hard disk.
- Nobody can find out your e-mail address through cookies.
- No e-mails can be sent without you being aware.
- Cookies cannot be read by other web servers.
Do you want to do without the benefits of our cookies?
Of course, you can set your browser so that it does not store any cookies on the hard disk. The Help function in the menu of most web browsers explains how to stop your browser from accepting new cookies, how to advise your browser if you are getting a new cookie and also how you can delete all the cookies you already have.
However you can only fully use and experience some of the most interesting functions at www.memoworld.com by using our cookies. For example, when you place an item in the shopping basket, our server reads the code from the cookie and then memorises that the item belongs to your shopping basket.
For this reason we recommend allowing the receipt of cookies to be enabled.
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